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At Dravens Healthcare, we are committed to protecting the privacy and security of our clients and their personal information. We understand the importance of safeguarding sensitive information and take our obligations under privacy laws seriously. This Privacy Policy outlines the measures we have in place to protect personal information and how we collect, use, and disclose that information.
Collection of Personal Information
We collect personal information about our clients when they provide it to us directly or when it is necessary for the provision of our services. The personal information we collect may include, but is not limited to, name, address, phone number, email address, medical history, and insurance information.
Use of Personal Information
The personal information we collect is used for the provision of our services, including but not limited to, providing healthcare, processing payment transactions, and conducting internal research and analysis. We may also use personal information to communicate with clients, such as sending appointment reminders or updating them on changes to our services.
Disclosure of Personal Information
We will only disclose personal information to third parties where it is necessary for the provision of our services or as required by law. We may also disclose personal information to our service providers, such as healthcare providers or billing services, for the purposes of providing our services. In such cases, we require that our service providers adhere to the same privacy standards as us and only use the information for the purpose it was provided.
Data Security
We take reasonable steps to protect the personal information we collect from misuse, loss, unauthorized access, modification, or disclosure. This includes implementing physical, administrative, and technical safeguards, such as secure storage facilities, password protection, and encryption.
Access and Correction Clients have the right to access their personal information held by us and to request that any inaccuracies be corrected. Requests for access or correction can be made in writing to [info@dravenshealthcare.uk].
Privacy Policy Changes From time to time, we may make changes to this Privacy Policy. Any changes will be posted on our website and will become effective immediately. Clients are responsible for regularly checking our website for updates to this Privacy Policy.
Contact Us
If you have any questions or concerns about our Privacy Policy or the personal information we hold, please contact us at [info@dravenshealthcare.uk].
This Privacy Policy is effective as of [03 Feb 2023].